To view whether Gift Aid was selected for a Direct Debit contract, Gift Aid needs to be enabled to follow the steps below:
From the green bar, select the CUSTOMERS option.
Enter relevant search information to locate your customer and click on the Search.
From the table, under the Actions column, click on the eye button to view the customer.
Click the customer's CONTRACTS tab.
Click on the reference of the contract that you want to check under the Reference heading.
In the Contract Details box there should be a question that says "Is gift aid" and the answer will be "Yes" or "No".
You can also check whether your customer has selected Gift Aid by downloading the Gift aid report from the Reports tab on DDCMS.