To view whether Gift Aid was selected for a Direct Debit contract, Gift Aid needs to be enabled to follow the steps below:
From the green bar, select the CUSTOMERS option.
Enter relevant search information to locate your customer.
Click on the Search.
Under the Actions column, click on the eye button to view the customer.
Click the customer's CONTRACTS tab.
On the contract row under Actions, click the double green cog icon.
From the dropdown, click on View/Amend Schedule Versions.
Under Gift Aid Status, this should display either a tick or a cross.
You can also check whether your customer has selected Gift Aid by downloading the Gift aid report from the Reports tab on DDCMS.