Enhancements
Advance Notice Letters suppressed when contract terms are unchanged (2000275)
When a new contract version activates with payment terms identical to the previous version, an Advance Notice Letter is no longer sent. This reduces unnecessary notifications to customers whose payment terms have not actually changed.
Delete legacy draft contracts directly from the interface (2005710)
Client Admins can now delete legacy draft contracts directly from the interface, rather than needing to raise a support request. Where a draft cannot be deleted because of existing payment or version history, the system explains why and directs the user to contact support.
View previous contract stream history across reinstatements and restarts (2170467)
A new option lets Client Admins show and expand previous contract stream history, making it easier to trace the full history of a contract across reinstatements and restarts, without cluttering the view by default.
Fixes
Adhoc payments submitted after a contract is suspended (1546102)
Previously, an ad hoc payment could still be submitted for collection after a contract had been suspended, risking a collection going ahead when Bacs guidance is to pause further collections until a dispute is resolved. This has been fixed so ad hoc payments are not submitted once a contract is suspended.
Invalid bank details could be accepted via ADDACS Code 3 updates (1566983)
When a bank reported a change of account details using ADDACS Code 3, the system did not properly validate the new account number and sort code, allowing values that did not meet the standard 8-digit account number and 6-digit sort code format to be saved. Validation has now been added so invalid values are rejected.
Editing a completed registration form after changing the schedule could break the form (1654684)
If a registration form offered two schedules and a payer changed their selection after completing the form, the site could fail entirely rather than handling the change correctly. This has been fixed.
Contracts cancelled by giving notice could not always be reinstated (2008740)
A contract that had been cancelled by giving notice could fail to reinstate correctly, in some cases carrying the original notice forward and leaving the contract in an inconsistent state. This has been fixed.
Field name mismatch in the custom report builder (2016000)
In the custom report builder, some field names shown when building a report did not match the names used in the resulting report's columns and filters. This has been corrected so the names are consistent throughout.
"No. Collections Remaining" showing as unavailable on some contracts (2230413)
On contracts with a fixed number of payments (Take a Number of Debits), the "No. Collections Remaining" field switched to showing as unavailable as soon as a skipped payment or a future schedule change was added, even though payments were still due to be collected. This has been fixed so the correct remaining count is shown.
Known Issues
There are no known issues in this release.
How this version will be made available
This update will be applied automatically to all users on our platform on 1 September 2026.