Introduction
This document outlines all you need to know about this version of the Direct Debit Platform. It provides a brief summary of the changes and, further in the document, more detailed information on each item.
This release contains eight fixes. They cover ARUDD processing, Direct file statuses, Disbursals, the History of Bacs Actions page, the form for setting up a new Direct Debit, and an icon on the contract screen.
Enhancements
There are no enhancements in this release.
Fixes
ARUDDs are now applied when bank details differ from the payment
ADO #2742914
An ARUDD was ignored when the bank details in the ARUDD did not match the bank details held for the payment. The payment was not marked as unpaid. ARUDDs are now applied to the matching payment when the payment reference, date and amount match, even if the bank details are different.
ARUDDs are now applied when a contract reference has changed
ADO #2762614
A contract reference can be changed after a payment is created. When this happened, the ARUDD could not be matched to the payment and was not applied. ARUDDs are now applied to the correct payment when the contract reference has changed.
DDCMS Direct: Direct files no longer show 'Bank export failed' after a successful send to the bank
ADO #2721153
A Direct file could show the status Bank export failed even though the bank had received the file. This happened when a step after the upload failed, for example saving the audit record or queuing the confirmation email. Direct files now keep the correct status after a successful upload, and no failure email is sent in this case.
DDCMS Direct: Disbursals now show the full Direct Debit and Direct Credit amounts
ADO #2784948
On the Disbursals list and the disbursal detail screen, the Direct Debits and Direct Credits figures showed amounts after adjustments. This made it look as if ARUDDs had not been deducted. These figures now show the full amounts submitted, before any adjustments. Adjustments such as ARUDDs are shown separately. The same figures are used in the XLSX and CSV exports.
DDCMS Direct: Disbursals tab now respects client access
ADO #2620230
The Disbursals tab in Direct could appear for a client that does not require disbursals (e.g. an own SUN client). This has been remediated.
History of Bacs Actions now shows the correct amount
ADO #2646766
The Amount column on the History of Bacs Actions page could show an amount that did not match the payment. The page now shows the correct amount.
Mandatory fields are now marked with * when setting up a new Direct Debit
ADO #2648210
On the form for setting up a new Direct Debit, only some mandatory fields showed an asterisk (*), and only after a failed check. Mandatory fields are now marked with * as soon as the form opens, so you can see what must be completed before you select Continue.
Successful/Sent to date icon now shows a £
ADO #2800989
On a contract, the Successful/Sent to date icon showed a question mark inside a diamond. It now shows the £ symbol.
Known Issues
There are no known issues.
How This Version Will Be Made Available
This version will be made available to all clients on the SaaS platform on Wednesday 21 October 2026 between 07:00 BST and 07:30 BST.