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Xero Integration - Payment not updated in DDCMS after invoice update

Credit note applied to an invoice but payment amount not updated in DDCMS.

J
Written by Jasmine
Updated over a week ago

In order for Xero invoice updates to pull through to payments in DDCMS, you must have this setting enabled in the Middleware. To enable this:

  1. Log into the Middleware.

  2. Navigate to Configure Xero.

  3. Tick the box against Enable invoice updates?.

  4. Press Save.

Once enabled, updates to amounts and due dates on invoices will be sent to DDCMS. If the update passes validation in DDCMS then the amount/due date on the corresponding payment will be updated in the middleware and DDCMS.

πŸ“ŒNote: With this enabled, you must ensure updates are made in accordance with the submission deadlines outlined on the date calculator to ensure they're successfully applied.


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