Triggers automatically run your Zap in response to events within Access PaySuite DDCMS, covering customer changes, Direct Debit updates, payment activity, and the creation of rolling payments.
Available triggers
Customer Created — A new customer record is added
Customer Amended — Customer details are updated
Direct Debit Created — A new Direct Debit instruction is set up
Direct Debit Amended — An existing Direct Debit is updated
Direct Debit Cancelled — A Direct Debit instruction is stopped
Payment Created — A new payment record is generated
Payment Updated — A payment record is changed
Payment Submitted to Bank — A payment is sent for bank processing
Payment Paid Out — A payment completes successfully
Payment Failed/Cancelled — A payment is unable to be processed
Rolling Payment Created — A new rolling or recurring payment schedule is created
Add a trigger in Zapier
Create a new Zap.
Search for Access PaySuite DDCMS as the trigger app.
Select the trigger event you want to use.
Click Continue.
Connect your Access PaySuite DDCMS account if needed.
Choose the connected account.
Click Continue.
Run Test trigger.
Check that sample data is returned.
📌Note: If no sample data appears, create a test customer, payment, or Direct Debit in Access PaySuite DDCMS and try again.
📌Note: A Zap can only have one trigger, but you can add multiple actions after it. Make sure your trigger returns real data during testing, as this is required for the Zap to run successfully.