This report provides a list of contracts which have been cancelled via BACS reports and all payments that have been marked as unpaid via BACS report, and can be filtered by date and or customer.
📌Note: For an accurate view of "Unpaid" payments, run this report only two working days after the collection date to allow time for ARUDDS messages to be received.
📌Note: Cancelled Direct Debits should be archived to support data control best practices and ensure reporting remains current.
Run the Direct Debit Cancellations and Rejections report
From within Access PaySuite DDCMS, navigate to the REPORTS tab.
Select the DD Cancellations and Rejections report.
Select the date range in the BACS Date field or leave blank to return all dates.
Specify any other search data such as the Bank Ref, Additional Reference or Customer Ref.
Click SEARCH.
The returned search data will then display below, you can download the report in either csv or pdf format by clicking DOWNLOAD CSV or DOWNLOAD PDF at the bottom of the screen.
You can download a summary by clicking DOWNLOAD SUMMARY CSV the summary will provide the total number or records and then a breakdown of the results grouped by BACS message.