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Viewing the New Direct Debit setup notice period on a Direct Debit contract

Using the Calendar View icon to check the Direct Debit notice period on a contract.

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Written by Gemma Langley
Updated today

As well as viewing the Direct Debit set up notice period on a contract, you can also view ROLLING or FIXED payments in the Calendar View (not AD-HOC payments). If you make changes to the amount or add a patch to the contract, these can also be viewed within the Calendar View.
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Please follow the steps below to access the calendar view for an individual contract:

  1. From the green bar, select the CUSTOMERS option.

  2. Enter relevant search information to locate your customer and click on the Search.

  3. From the table, under the Actions column, click on the eye button to view the customer.

  4. Click the customer's CONTRACTS tab.

  5. Then click on CALENDAR ICON which is on the right hand side under calendar view.

Once you have accessed the calendar view, you will see the Direct Debit notice set up period as a Blue (ON) line. You are also able to scroll through the months by clicking the ARROW in the top right hand corner in order to view the payments or patches relating to the contract you have set up.

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