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Next payment not collected after Direct Debit contract was restarted

Direct Debit payment not collected after restarting contract.

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Written by Gemma Langley
Updated over a week ago

When restarting a Direct Debit, this requires the same timeframe as your new Direct Debit setup notice period. You can check the cut-off date for the next payment using our date calculator to see if you're restarting the Direct Debit before the deadline.
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You can also check within the calendar view of the Direct Debit - if the next payment falls within the 0N period after restarting then it won't be requested.

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