When restarting a Direct Debit, this requires the same timeframe as your new Direct Debit setup notice period. You can check the cut-off date for the next payment using our date calculator to see if you're restarting the Direct Debit before the deadline.
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You can also check within the calendar view of the Direct Debit - if the next payment falls within the 0N period after restarting then it won't be requested.
Next payment not collected after Direct Debit contract was restarted
Direct Debit payment not collected after restarting contract.
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Written by Gemma Langley
Updated over a week ago