Direct Debit
Setting up your Direct Debits.
By Ollie and 1 other2 authors18 articles
Direct Debit set-up
Understand Direct Debit rules and statuses
- Verifying if a customer's account accept Direct DebitsChecking if a customer's bank account details are approved for Direct Debit.
- Set up a Direct Debit using a business accountWhether a Direct Debit can be set up using a business account.
- Setting up a Direct Debit when more than one person is required to authorise itMore than one signature required on a Direct Debit form.
- Direct Debit with a non-UK bank accountDirect Debits can't be set up using European or international bank accounts.
- Identify which payers relate to the corporate Direct Debit chargeFinding which payers relate to the corporate Direct Debit charge on your monthly invoice.
- Direct Debit dormancy ruleThe Direct Debit dormancy rules.
- Direct Debit status definitionsThe meaning of the Pending to Activate and Pending to Cancel statuses within Access PaySuite DDCMS, and what triggers these changes.
- Change the frequency of a Direct DebitFrequency switching possibilities for your Direct Debits.
- View Direct Debit notice periodUsing the Calendar View icon to check the Direct Debit notice period on a contract.
Direct Debit cancellations & failed payments
Find out about cancellations, failed payments & reinstatement
- Cancel an upcoming Direct Debit paymentStop a pending payment from being taken.
- Reinstating a cancelled Direct Debit at the payers bankADDACS reason code R.
- Direct Debit contract showing as suspendedUnderstand why a Direct Debit contract may show as suspended and what action is required to reactivate it.
- Next payment not collected after Direct Debit contract was restartedDirect Debit payment not collected after restarting contract.
- Confirming if a Direct Debit will cancel after multiple unpaid paymentsWhether a Direct Debit automatically cancels after repeatedly going unpaid.
- Report on cancelled Direct Debit contractsCreating a list of cancelled Direct Debit contracts including the date of cancellation.
- Represent a failed Direct DebitRepresenting unpaid Direct Debit payments by retrying eligible failed collections.
- Restart or Reinstate a cancelled Direct DebitA guide to reactivating a cancelled Direct Debit, and in which circumstances a Direct Debit can be reactivated.
- Send an automated email when a customer cancels a Direct Debit via their bankSending an automated email to a customer when they cancel their Direct Debit contract.