Individual payments can be cancelled within DDCMS any time up until their payment submission deadline This is the cut-off point where payments are submitted to the banking system for processing and can no longer be cancelled.
📌Note: If the payment submission deadline for a payment has passed, it's no longer possible for you to stop the collection. However, the payer can still stop the collection by cancelling the Direct Debit directly with their bank or building society. Banks may have different deadlines for when the cancellation needs to be requested ahead of the scheduled payment.
Ad Hoc Payments
Ad hoc payments can be amended or deleted.
Scheduled Payments on Rolling or Fixed Direct Debits
A skip patch can be applied to fixed or rolling contracts to prevent specified future payments being collected.
If no more payments need to be collected you can cancel and archive the Direct Debit.