Below are the answers to some frequently asked questions relating to setting up your eDD site:
What do you need from us to set up our eDD page?
A great start when configuring your eDD page would be for you to send us a background image or colour, your organisation's logo and any specific information you would like to add to the page.
What are the required dimensions if we are providing a background image?
High resolution is best for a clearer and cleaner image. We can easily decrease the image dimensions if it is too big, however making it larger when too small can often mean a blurry picture.
Can our logo only be displayed at a certain size?
The logo can be displayed in any size you wish and can be formatted on the page to your specifications. We can decrease the image dimensions if the logo is very large in size, however attempting to make it larger if already very small may cause the image to blur.
Can we send you our brand guide?
If your organisation has a brand guide, we would love to see it! However please note that our Payments platform does not currently support all font types.