Getting started
Guides to setting up and styling your eDD online signup pages.
Editing your eDD siteCustomise your eDD site.
Setting up a new eDD pageCreating your new eDD page.
Capture membership type from the online sign up formCapture membership type within Access PaySuite DDCMS from the online sign up form.
Add or change background image within eDDAdd or change a colour or background image within eDD.
Styling an eDD pageCustomise and style an eDD page.
Receiving notifications of new Direct Debit signupsReceive notification of new Direct Debit signups from your eDD site.
Adding or editing a logo on your eDD siteAdd or edit a logo on your eDD site.
Downloading Direct Debit dataView new donors, access and export data from your online eDD mandates.
Find the eDD site URLLocating the eDD site URL.
Access Payments through Access EvoLog in to your eDD and Payments platforms, and how to view your customer sign-up page.
Set a minimum amount on your eDD pagesSetting a minimum amount on eDD for new Direct Debit payments.
Adding a question elementAdd custom questions to your eDD page.
Configure and send Direct Debit confirmation emails at a site levelConfigure and send Direct Debit confirmation emails from your eDD site.
Amend dropdown answers on a questionAmend dropdown answers on a custom question on an eDD page.
Preserving file formats when downloading from eDDPreserving sort codes in an eDD export.
Using query string parameters with eDDUsing query string parameters in eDD and how to format correctly.
Locating the contact preferences listed in the export from eDDFinding the contact preferences listed in the export from eDD.
Send links to sign up for Direct Debit collectionFinding out about online Direct Debit signup.
Adjusting side elements to an eDD siteAdjust the side elements of your eDD site.
eDD - FAQsFAQs about eDD.
eDD preview link shows blank screenThe eDD preview or published link shows a blank screen.
Export new customer dataDownload new sign ups since last export.
Adjusting text elements on an eDD pageCustomise text on an eDD page.
Set default settings for confirmation and notification emails in eDDConfigure Company level default settings for Direct Debit confirmation emails from eDD.