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Pending to cancel

Explanation of the term pending to cancel.

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Written by Beverley McAllister
Updated over 3 weeks ago

The term Pending to Cancel means that a contract has been cancelled in Access PaySuite DDCMS and a cancellation AUDDIS (0C) has been created, ready to send to the customer's bank.
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Once this has been released into the submission file the Direct Debit status updates to Cancelled.

πŸ“ŒNote: this only occurs if your account is configured to create cancellation AUDDIS.

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