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Sending an 0C when a Direct Debit fixed contract ends

An 0C is sent automatically when a contract ends on its own.

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Written by Gemma Langley
Updated over 3 weeks ago

Access PaySuite DDCMS will send an 0C, when a Direct Debit contract ends of its own accord (for example, a fixed contract with expiration date or set number of debits) and your account has the Send 0C functionality active.
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This means that if Send 0C is active and the contract reaches the expiration date, then the contract status changes from Active to Pending to Expired and we'll create a new cancel instruction to the bank.
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If you don't have the Send 0C function active then no 0C will be sent.

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