Once an invoice payment has either succeeded or failed in Access PaySuite DDCMS, it can't be recollected or resubmitted. The system doesn't allow reprocessing of the same invoice.
Successful payments are final and can't be repeated.
Failed payments are also locked from further action within the same invoice.
Attempting to recollect or resubmit the original invoice won't be possible.
If a payment needs to be attempted again, regardless of the original outcome you must:
Raise a new invoice with the correct details.
Ensure the new invoice is submitted through the standard process for collection.
