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Unmatched invoice detection

How the Unmatched Invoice Detection feature works, and how to set it up.

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Written by Beverley McAllister
Updated over 2 months ago

The Unmatched Invoice Detection feature in your Xero settings enables automatic emails notifications when payment discrepancies are detected. This helps ensure timely awareness and resolution of unmatched invoices during the payment process.


How it works

When the unmatched invoice functionality is enabled in Xero:

  • Access PaySuite will monitor for discrepancies between expected and actual payments.

  • if a discrepancy is found, an email is automatically sent to a configured list of recipients.

  • This allows business users to take prompt action to investigate and resolve the issue.


To use this feature

  1. Go to your Xero Settings.

  2. Enable the Unmatched Invoice Detection feature.

  3. Add the email addresses of the recipients who should receive notifications.

  4. Save your changes.

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