'Unfortunately, Access PaySuite has lost its connection to your Xero account. This could have been because you disconnected your account at Access PaySuite or through Xero, or because there is a problem with your Xero account'.
If you are receiving the above error, firstly login to the Access PaySuite Xero Middleware and check your Connected apps within the Organisation Settings. You will need to confirm that 'Access PaySuite' is showing as connected.
The warning email will be received daily unless you reconnect your Xero account, or turn off the notification within the Xero Middleware under My Account and then Settings.
While the connection is broken, the following will not work:
Setting up customers and making payments via the pay link on your Xero invoices.
Adding new invoices automatically for existing customers.
Marking invoices as paid in Xero.
📌Note: If multiple Xero users use Middleware only one can be connected at one time so the others will receive Connection Lost notifications unless they turn off the notifications. This setting is set on a user level.