If you need to notify us of a new trading name or trading address for your organisation, authorisation must be provided by either the named account contact or an Access PaySuite DDCMS Admin User. To begin the process, please contact us via the Access Digital Assistant and request to speak to a support agent.
When submitting your request, please include the following information so we can update your records efficiently:
The new trading name or new trading address
Any updated phone number, if this has also changed
The effective date of the change
Details of any changes to your registered address
Providing complete information helps us process the update quickly and ensure your organisation’s details remain accurate.
📌Note: If the incorrect name is appearing on your Direct Debit confirmation documents or mandates, please contact our Access Digital Assistant and request to speak to a support agent to have it corrected.