Bank & custom references
All you need to know about bank and custom references.
By Ollie1 author7 articles
- Name on your customer's bank statementsConfirming the name which appears on your customer's bank statement when a Direct Debit is collected.
- Special characters in Direct Debit referencesSpecial characters which are allowed in a Bank Reference.
- Edit a bank referenceAmend a bank reference in line with Direct Debit and format requirements.
- Add or amend an additional referenceAdd a new additional reference or update an existing one for a Direct Debit contract.
- Add or amend a customer referenceAdd a new customer reference or update an existing one, including the required character and length restrictions.
- Locate a customer's bank reference numberFinding a customer's bank reference number.
- Locating your Direct Debit referenceFinding your Direct Debit reference, in order for us to find the company you're paying.