A number of debits schedule is a Direct Debit agreement that collects a set number of payments and then stops permanently.
📌Note: The system validates uploaded files differently depending on their size. Smaller files are validated immediately, while larger files are processed through a background job to ensure accurate and efficient validation.
For larger files, a progress bar will appear so you can track validation in real time. A message will also advise that you may navigate away from the page while validation continues. However, a warning will be displayed stating: 'At this stage, your file has not been submitted yet!'
📌Note: You can also create your own template.
Upload customers on a number of debits schedule
Click the File Upload tab.
Select Template Library.
Select System New Customers Number Of Debits or a custom template.
Click the Download icon.
Complete the spreadsheet with your customer's details.
Save the file in a CSV or XLSX format.
Under the Upload a file tab, select the template from the drop-down menu.
Under the Data File tab, select click to select a file.
Click on the Upload File button.
If errors occur after uploading, you need to correct the errors.
📌Note: Access PaySuite DDCMS no longer cancels a payment schedule stream when a payment schedule reaches its natural end, allowing it to remain active rather than being automatically cancelled. This means a new payment schedule version can be added directly to the existing payment schedule stream without needing to restart the contract first.