An end on exact date schedule refers to a Direct Debit agreement that processes a fixed number of payments and then stops permanently.
📌Note: The system validates uploaded files differently depending on their size. Smaller files are validated immediately, while larger files are processed through a background job to ensure accurate and efficient validation.
For larger files, a progress bar will appear so you can track validation in real time. A message will also advise that you may navigate away from the page while validation continues. However, a warning will be displayed stating: 'At this stage, your file has not been submitted yet!'
📌Note: You can also create your own template.
Upload customers on an end on exact date schedule
Click the File Upload tab.
Select Template Library.
Select System New Customers End On Exact Date or a custom template.
Click the Download icon.
Complete the spreadsheet with your customer's details.
Save the file in a CSV or XLSX format.
Under the Upload a file tab, select the template from the drop-down menu.
Under the Data File tab, select click to select a file.
Click on the Upload File button.
If errors occur after uploading, you need to correct the errors.
📌Note: Access PaySuite DDCMS no longer cancels a payment schedule stream when a payment schedule reaches its natural end, allowing it to remain active rather than being automatically cancelled. This means a new payment schedule version can be added directly to the existing payment schedule stream without needing to restart the contract first.