This message indicates that an 0N hasn't been sent to the payer's bank so the Direct Debit isn't yet set up.
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This can occur if an ad hoc payment has been added to a DD contract with a due date prior to the contract start date. You'll need to wait until the start date of the contract before collecting any payments.
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If this scenarios isn't applicable, there may have been an error lodging the 0N instruction with the bank. Please contact our Access Digital Assistant for support. if the assistant can't resolve your query, you're connected to a support agent for further investigation.
ARUDD reason code 6 (No Instruction)
ARUDD reason code 6 (No Instruction) and what it means.
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Written by Beverley McAllister
Updated over a month ago