This report details all payments which have been unsuccessful in the lifetime of your account. It consists of ACTIVE and ARCHIVED accounts.
Run the Uncollected payments report
Navigate to REPORTS tab.
Select Uncollected Payments.
Input To and From dates relating to the time period you are interested in.
Press SEARCH.
View the results on-screen or press DOWNLOAD CSV to download an Excel file.
Each account detailed will be those where the payment has been unsuccessful at that time, however does not necessarily mean the account is in arrears. An account is not removed if the uncollected payment is subsequently PAID via other means.
You'll be able to see the total amount of uncollected payments and the breakdown by the number of accounts at the bottom of the report.