📌Note: For accurate "Paid" payment data, run the report two working days after collection to allow time for ARUDD messages to be received.
📌Note: Indemnity Claims and late ARUDDS can affect final disbursal figures. The final amount is shown in your Disbursal Report. Represented payments won't appear in the summary but are included in the report.
📌Note: Large files may take longer to download. If notified via a pop-up, go to the Report History tab to view and download the report and its status.
Run the Transaction summary report
Navigate to the REPORTS tab.
Select the Transaction summary report.
Complete the following fields before clicking on SEARCH:
Status: This is best to view as ALL, or you can select one of the following categories:
Indemnity Claimed
Paid
Pending
Represented
Unpaid
WithdrawnNature: As standard, this is correctly defined as PRODUCT.
Due: Input From and To dates to specify a time period.
Manual Payment method: This is only relevant to payments added manually i.e when you're including direct payments in the report.
Include paid direct: As default, this is set as NO. You should only set this as YES if you are determining payments added manually onto the system and want to view the payments received by methods other than Direct Debit.
Include “not‐presented”: As default, this is set as NO. You should only set this as YES if you are determining a full account audit and this generates a report showing all "not-presented" Direct Debits, including those cancelled previously that have not been archived. For further information, hover over the I 'information' image next to this field.
Direct Debits Only: This is set as YES to view only Direct Debits.
Transaction types: Select from the following categories:
Credit
Final
First Time
Regular
Retry
The bottom information panel breaks down how the collection has been made. By having Include paid direct and Include “not‐presented” both displaying as NO, means you're able to view the total received solely by Direct Debit which in turn summarises the amounts you expect in a future disbursal.
You can download the report in either CSV or PDF format by clicking DOWNLOAD CSV or DOWNLOAD PDF at the bottom of the screen.