The payments received report provides a list of payments successfully collected on a date/during a period set by you.
It only provides you with the payments which have been successfully collected and it doesn't show the full BACS file requested for your customers for the chosen collection date(s).
📌Note: Run this report only two working days after the collection date to allow time for ARUDD messages. If the collection date falls on a non-working day, it defaults to the next working day - please factor this in.
Run the Payments received report
Navigate to the REPORTS tab.
Select the Payments received report from the left-side menu.
Specify the collection date(s) required next to Date of collection.
Refine the search if required by the Type of collection requested. For example, First Time or Regular.
Specify the Status if you want to look at only payments that are Paid or only those where an Indemnity has been claimed, otherwise leave this field as All.
Press SEARCH.
The report then gives you the total number of payments made along with a breakdown at the bottom, totalling the full amount collected at that point and by which method.
Press DOWNLOAD CSV to download a file for use in Excel where you can sort and filter the payments as required.
The Transactional Summary Report provides greater detail on all payments requested, not just those that are successful.