If you have represents enabled on your account, Access PaySuite DDCMS represents failed transactions to see whether a second attempt achieves a successful payment.
The only circumstance in which Access PaySuite DDCMS will re-attempt a collection is when a payment has been returned on an ARUDD report with Reason Code 0 - Refer to Payer.
Represents are scheduled based on your account's Payment Request Notice Period. For example, if your notice period for payments is five working days, a represent will be scheduled for collection five working days after the ARUDD is received. This is regardless of whether this date is a usual collection date available for your account.
Represents scheduled for collection
When represents are scheduled for collection.
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Written by Beverley McAllister
Updated over 3 weeks ago