Invoices should be scheduled for collection on the due date set in Xero.
If the due date falls within the relevant 10 working day New Direct Debit or 5 working day Payment notice periods, the payment will be scheduled for the first available collection date.
If you think an invoice has been scheduled incorrectly, it may be possible to amend the date directly in DDCMS. However, please contact us via the Access Digital Assistant online and reference the title of this article for investigation.
Xero Integration - invoice scheduled for collection on incorrect date
Invoice assigned an incorrect collection date.
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Written by Jasmine
Updated over a month ago