We don't notify your customer when an ad hoc payment is scheduled for collection in Access PaySuite DDCMS.
If you have advised us to send advance notices on your behalf, we would only send these out when a Direct Debit customer has been set up or amended.
Customer notifications for ad hoc payments
Explaining whether customers are notified when an ad hoc Direct Debit payment is submitted.
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Written by Ollie Denning