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Configure and send Direct Debit confirmation emails at a site level

Configure and send Direct Debit confirmation emails from your eDD site.

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Written by Beverley McAllister
Updated over a week ago

To configure email settings and send Direct Debit confirmation notifications to payers for an eDD site, follow the steps below:

  1. From the Payments homepage your sites will be listed.

  2. Identify the site you wish to configure and click the dropdown next to Actions.

  3. Click Change Information.

  4. Click Next until you reach the Emails tab.

  5. Tick send ANL from eDD.

    πŸ“ŒNote: If your confirmations are currently sent through DDCMS, ticking this automatically disables Access PaySuite DDCMS advance notices.

  6. You may wish to edit the 'From' details, and the email 'Subject' fields.

  7. Under Email Address Cc(optional), you are able to enter an email address of your organisation to receive a copy.

  8. The Company level default email settings pull through but can be overwritten if required.

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