To configure Company level default settings for Direct Debit confirmation emails from eDD (Access Payments) follow the steps below:
Log into Access Payments via Access Evo.
Click Company Details on the left-hand side vertical bar.
Click Emails.
Complete the following:
SMTP Server details - by default these will be sent from our mail server and these details are pre-completed. Only add your own details if you prefer these to be sent from your server.
Default settings for Direct Debit confirmation email:
From Email address - if you haven't added your own SMTP details, leave this as [email protected].
CC Email Address
From Name
Customer Email address - if you select at a site level to receive notifications of a new Direct Debit set up, this is the email address that they will go to.
📌Note: The Company default email settings are passed down to site level, for all sites of the organisation, with the option of being edited/customised for each site if required.