Skip to main content

Set default settings for confirmation and notification emails in eDD

Configure Company level default settings for Direct Debit confirmation emails from eDD.

G
Written by Gemma Langley
Updated over a month ago

To configure Company level default settings for Direct Debit confirmation emails from eDD (Access Payments) follow the steps below:

  1. Log into Access Payments via Access Evo.

  2. Click Company Details on the left-hand side vertical bar.

  3. Click Emails.

  4. Complete the following:

    • SMTP Server details - by default these will be sent from our mail server and these details are pre-completed. Only add your own details if you prefer these to be sent from your server.

    • Default settings for Direct Debit confirmation email:

      • From Email address - if you haven't added your own SMTP details, leave this as [email protected].

      • CC Email Address

      • From Name

      • Customer Email address - if you select at a site level to receive notifications of a new Direct Debit set up, this is the email address that they will go to.

πŸ“ŒNote: The Company default email settings are passed down to site level, for all sites of the organisation, with the option of being edited/customised for each site if required.

Did this answer your question?