To receive notifications of new signups made on your eDD site, follow the steps below:
📌Note: This functionality works independently from ANL notifications and by enabling it, a summary of newly created Direct Debits will be sent to the specified email address.
📌Note: The email address provided doesn't need to be the same as your correspondence email on Access PaySuite DDCMS.
From the Payments homepage your sites are listed.
Identify the site you wish to configure and click the dropdown next to Actions.
Click Change Information.
Click Next until you reach the Emails tab.
Tick Notify customer of new Direct Debit set up.
The Customer Email Address (your organisation's email) is set as a default to the one set in your Company level default settings but can be overwritten with another if required.
Then click Next until you reach the final page, where you can then click Save.