To export your eDD data in CSV format, follow the steps below:
Log in to Access Evo then click Access Button.
From the My Products drop-down then select the Payments icon.
Select Exports.
Click the relevant purple button based on the following three export options:
Export new Direct Debits - This exports all new submissions since the previous export.
Export all Direct Debits - This exports all data captured in the system.
Export previously exported Direct Debits - This exports only previously exported data.
A Save As pop-up appears where you can choose where to save the CSV file.
An example of the template can be found here.
📌Note: If you have issues downloading and viewing the data please try clearing your cache. Please follow the steps below:
Open Chrome.
At the top right click More, and then Delete browsing data.
Choose a time range, like last hour or all time.
Select types of information you want to remove.
Click Delete data.