If you would like to download new customers added since the last time you made an export, you can do so by following the below instructions:
Login to Access Evo.
Click the Access Button in top left corner, and select Products from the menu.
Select the Payments product.
From the left-hand menu, click the Exports button.
Select Export New Direct Debits.
A copy of the exports then downloads directly to your computer.
The Export New Direct Debits button only downloads data that has been captured by your eDD site since the last time you actioned the export.