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Frequency error message in eDD

Error 'The frequency defined for this site is no longer available. Please contact Company Name for more details'.

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Written by Gemma Langley
Updated over a week ago

Should you encounter the eDD error message 'The frequency defined for this site is no longer available. Please contact Your Company Name for more details', this will be because the frequency used within the payment schedule allocated to your eDD page has not been configured correctly or the schedule has been removed.
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For this to be investigated, please contact us via the Access Digital Assistant and reference the title of this article.

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