Introduction
This document outlines all you need to know about this version of the Direct Debit Platform. It provides a brief summary of the changes and, further in the document, more detailed information on each item.
This hotfix covers eDD sign-up, eDD page editing and the eDD Export All Direct Debits function. It contains fixes only.
Enhancements
There are no enhancements in this release.
Fixes
eDD sign-up no longer leaves a customer without a contract
ADO #1860613, #2258332
When a person signed up through an eDD page and the Direct Debit could not be created, a customer was still saved with no contract. A contract could also be saved with a blank bank reference when the reference was already in use. eDD now creates the customer and the contract together. If the Direct Debit cannot be created, no customer is saved. If the bank reference already belongs to another contract, sign-up is stopped with a message saying so, and the person can try again with a new reference. Sign-up without a bank reference works as before.
Webhook settings are kept when you edit an eDD page
ADO #2785991
Editing a published eDD page cleared the webhook settings on the draft, and the empty settings were carried over when the page was published. Webhook settings are now kept when you edit and publish an eDD page.
Export All Direct Debits returns the full list
ADO #2879838
After a previous release, Export All Direct Debits in eDD returned no records, or only the latest Direct Debits. The affected export records have been rebuilt and the export now returns the full list.
Known Issues
There are no known issues in this release.
How This Version Will Be Made Available
This version will be made available to all clients on the SaaS platform on 19 November 2026 at 07:00 GMT.