How to
Managing customers and contracts.
By Ollie1 author9 articles
- Switch between accountsSwitch between grouped accounts.
- Duplicate payments collected from a customerPossible reasons why a customer has had duplicate payments collected.
- Add a Cancellation Code and ReasonAdding a Cancellation Code and Reason.
- Use the Cancellation Templates MenuCancellation codes and templates in Access PaySuite DDCMS.
- Add customers using telephone sign upSign up customers for Direct Debit over the telephone.
- Delete a customers personal dataReasons we're unable to delete a customers personal data.
- Access to obfuscated bank detailsRequesting access to obfuscated customer bank details.
- Create Email and Letter Cancellation TemplatesSet up an Email or Letter Cancellation Template to maintain consistent and accurate cancellation communication.
- Dual language setup for existing customersEnable dual language in Access PaySuite DDCMS for existing customers.