Start & end contracts
Start contracts, cancel and end contracts
By Ollie and 1 other2 authors6 articles
- Change the start date of a contractChange the start date of a Direct Debit contract.
- Extend the contract end dateExtend a contract end date when a customer is on an end‑on‑exact‑date or number‑of‑debits payment schedule.
- Cancel a customer's Direct Debit contractA guide on cancelling a customer's Direct Debit contract.
- Cancel and archive a contract and view archived contractsCancel and archive contracts, review archived customer records, and use the Cancel and Archive button in the customer contract screen.
- Payment status after contract cancellationThe outcome of scheduled payments when a customer cancels their contract.
- Notice period for terminating your contractFinding out your notice period for terminating your contract.