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Collections report

Download and view the Collections report.

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Written by Beverley McAllister
Updated over 3 weeks ago

A Collections report is generated when a payment submission file has been submitted to the bank.

πŸ“ŒNote: Use the Rows per page dropdown to view more payments. For reports with over 8,000 payments, CSV and XSLX exports will appear in the Report History tab once generated.


To download:

  1. Click on Reports and select Collections.

  2. Use the calendar icon to navigate to the date range required and then click Search.

  3. Choose the report entry from the search results.

  4. Click on the PDF icon to download the report.


To view related payments:

  1. Click on Reports and select Collections.

  2. Use the calendar icon to navigate to the date range required and then click Search.

  3. Choose the report entry from the search results.

  4. Click View Related Payments.

  5. Add the relevant information for Bank Reference, Due date or Type and then click Search.

  6. Click on CSV option or XLSX to export.

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