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Will customers be notified when an ad hoc payment is set up?

Explaining whether customers are notified when an ad hoc Direct Debit payment is submitted.

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Written by Beverley McAllister
Updated over 5 months ago

We don't notify your customer when an ad hoc payment is scheduled for collection in Access PaySuite DDCMS.
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If you have advised us to send advance notices on your behalf, we would only send these out when a Direct Debit customer has been set up or amended.

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