Access PaySuite DDCMS doesn't currently offer a direct download feature for ANLs. However, users can still obtain a copy by manually copying the content from the system communication and saving it as a PDF.
Steps to manually save an ANL
Using the CUSTOMERS tab, find the customer by searching any of the fields.
Click on View Customer the eye icon, this takes you to the customer's PROFILE tab.
Click the SYSTEM COMMUNICATIONS tab.
Click View the eye icon.
Highlight the full text of the ANL using your mouse or keyboard.
Right click and select Copy.
Open a text editor (e.g., Word, Notepad, or any document editor).
Paste the copied content in the document.
Review the formatting and make necessary adjustments.
Go to File > Print.
In the print dialogue, select "Save as PDF" as the printer option.
Click Print or Save, and choose a location to store the PDF copy.
To resend an ANL
Using the CUSTOMERS tab, find the customer by searching any of the fields.
Click on View Customer the eye icon, this takes you to the customer's PROFILE tab.
Click the SYSTEM COMMUNICATIONS tab.
Click the icon under the resent column for the letter you wish to resend.