Error message when submitting a file

If you've encountered this error on any rows whilst submitting a file in File Upload, please re-upload the failed rows and continue through the Validation and Submission process again.
​
If this error persists upon re-upload or you have multiple pages of failed rows, please contact us via the Access Digital Assistant and reference the title of this article for assistance with your upload.
​
Ensure to confirm the time of the error, the exact steps you were taking and the area within Access PaySuite DDCMS you were when the error occurred, including the URL and screenshots where appropriate.