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Customer upload error: First name

Error message showing which characters to use in First name.

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Written by Ollie Denning

The Firstname field can only include the following characters:

  • Uppercase letters A–Z

  • Numbers 0–9

  • Full stop .

  • Comma ,

  • Forward slash /

  • Dash -

  • Ampersand &

  • Space

All rows before this one were imported successfully, so check the Customer.FirstName field in column B and remove any characters that aren’t on the allowed list.

πŸ“ŒNote: Although the ampersand (&) is listed as an acceptable character, it is not currently supported for this field. Please delete any ampersands.

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