Skip to main content

Approving a file

How approvals works, how many are needed, what happens when you approve or reject a file, and where to find files awaiting your action.

B
Written by Beverley McAllister
Updated over a week ago

Once a file has been successfully uploaded to Access PaySuite DDCMS Direct, it must be approved before it can be submitted. Below is what you need to know about approving a file.


How does the approval process work?

The approval process depends on your Administrator settings:

  1. Files requiring approval show Submit File for Approval button.

  2. Select the required number of approvers from available users.

  3. Selected approvers receive email notifications.

  4. Each approver can approve or reject a file.

  5. All required approvers must approve before the file can be submitted.

  6. If any approver rejects the file, the process stops.


How many approvers are required for a file?

The Administrator can set zero-five additional approvers required beyond the uploader. The maximum can't exceed the number of users with Can Approve permission.


What happens when I approve or reject a file?

  • If you approve - The file moves forward in the process (or to Ready to Submit if you're the final approver).

  • If you reject - The file stops processing immediately and can't proceed further. A new file must be uploaded to restart the process.


Where can I see files that need my approval?

Files requiring approval appear in:

  • The Approvals tab (if you have Can Approve permission).

  • The Outstanding Tasks section on the Home Screen.

  • The Outgoings Files list with Review and Approve File action.

Did this answer your question?