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Approve a file

Learn how the approval process works, what happens when you approve or reject a file, how many approvers can be required, and where to find files awaiting approval.

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Written by Ollie Denning

Before you begin

After a file is uploaded to Access PaySuite DDCMS Direct, it must be approved before it can be submitted.

Only users with the Can Approve permission can review and approve files.


Approve a file

When a file is submitted for approval, users with the Can Approve permission receive a notification on the Home page.

To approve a file:

  1. From the left-hand menu, select Approvals.

  2. In the Files You Can Approve table, locate the file you want to review.

  3. Select Review and Approve.

  4. Choose one of the following options:

    1. Approve - The file moves to the next stage of the approval process. If you're the final approver, the file status changes to Ready to Submit.

    2. Reject - The file can't progress any further. A new file must be uploaded to restart the process.

  5. To confirm your decision, select Approve This File or Reject This File.


What happens if a file contains an invalid processing date?

If a file contains an invalid processing date, its status changes to Cancelled.

The final approver sees a message explaining why the file was cancelled, and an entry is added to the audit log.

📌 Note: A cancelled file can't be submitted. A new file must be uploaded if processing is still required.


How many approvers can be required?

Administrators can require between zero-five additional approvers, excluding the user who uploaded the file.

The number of required approvers can't exceed the number of users who have the Can Approve permission.


Where can I find files waiting for approval?

Files awaiting your approval can be found in the following locations:

  • Approvals page (for users with the Can Approve permission).

  • Outstanding Tasks section on the Home Screen.

  • Outgoings Files list, using the Review and Approve File action.

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