DDCMS Direct
Manage Direct Debit processes.
Introducing DDCMS DirectStreamlined BACS payment processing within DDCMS.
File Upload
Upload files successfully on DDCMS Direct
Upload a SmartDebit Direct file in DDCMS DirectUpload SmartDebit Direct files and review their processing status.
Create a SmartDebit Direct fileProducing SmartDebit Direct files for DDCMS Direct processing.
Submitting a fileWhen you can submit a file, the cut-off time for same-day processing, and what happens after submission. Whether you're planning ahead or racing a deadline, this summary helps ensure a…
Upload a BACS Standard 18 file in DDCMS DirectUploading a BACS Standard 18 file in DDCMS Direct.
Missing processing dates in DDCMS Direct filesSteps to handle missing processing dates in DDCMS Direct files.
Create a BACS Standard 18 fileProducing a BACS Standard 18 file for DDCMS Direct processing.
Approving a fileHow approvals works, how many are needed, what happens when you approve or reject a file, and where to find files awaiting your action.
Validations
Check the status of your file and view any changes required
Monitoring & Reporting in DDCMS DirectTrack the status of your files and audit user activity within DDCMS Direct, using the built-in monitoring and reporting tools.
Accepted file types for uploading via DDCMS DirectFile types which are supported when uploading in DDCMS Direct.
Validation checks performed on uploaded files in DDCMS DirectChecks applied to uploaded files in DDCMS Direct.
Handling file validation errors in DDCMS DirectSteps to take when validation fails in DDCMS Direct.
Correcting validation errors in SmartDebit DDCMS Direct filesResolving validation errors in SmartDebit DDCMS files.
Using the Incoming Files screen in DDCMS DirectUse the Incoming Files screen in DDCMS Direct and view and download reports.
Troubleshooting issues in DDCMS DirectCommon file submission issues in DDCMS Direct and guidance on how to resolve them effectively.