The Disbursals screen provides visibility of disbursals processed on your behalf in DDCMS Direct. You can review disbursed amounts, track the status of each disbursal, and see which transactions contributed to the calculation.
For clients using Facilities Managed (FM) Service User Numbers (SUNs), funds collected through DDCMS Direct are automatically disbursed to your nominated bank account once they become eligible for disbursal.
Bacs unpaid payment reports and Direct Debit Indemnity Claims (DDICAs) are automatically taken into account when calculating disbursals, helping to ensure accurate disbursal amounts.
View Disbursals
To view processed disbursals:
Click the DDCMS Direct tab.
From the left-hand menu, select Disbursals.
Review the available disbursals or use the search criteria to find specific records.
The screen provides a read-only view of disbursals processed for your organisation.
Review Disbursal Information
Each disbursal includes:
Disbursal Date - The date the disbursal was processed.
Amount Disbursed - The total amount transferred.
Status - The current status of the disbursal.
Transaction Breakdown - A summary of the transactions and adjustments included in the disbursal.
This information can be used to monitor disbursal activity and reconcile payments received into your bank account.
Disbursal Calculations
Disbursals are calculated using eligible transactions collected through your FM SUNs. To ensure the disbursed amount is accurate, DDCMS Direct automatically processes Bacs unpaid payment reports and Direct Debit Indemnity Claims (DDICAs) against DDCMS Direct transactions.
Returned payments and DDICA claims are automatically reflected in disbursal amounts.
đNote: Transactions become eligible for disbursal after the configured delay period has elapsed. This means transactions may not appear in a disbursal immediately after collection.
Transactions Excluded from a Disbursal
A transaction may not appear in a disbursal if:
The payment was returned through a Bacs unpaid payment report.
A DDICA has been raised against the transaction.
The transaction has not yet reached the required delay period before becoming eligible for disbursal.
đNote: The Disbursals tab is only available for clients configured with Facilities Managed (FM) SUNs in DDCMS Direct.