Contract
A guide to managing your customer's contracts.
Update the first amount on fixed or rolling contractsUpdating the first amount on fixed or rolling contracts.
Change the payment date of a contractChange your customer's Direct Debit collection date.
Contract Updates tab shows Instruction Amended - No action required.Confirmation of the meaning 'Instruction Amended - No action required.'
Payment status after contract cancellationThe outcome of scheduled payments when a customer cancels their contract.
Set up more than one contract with the same bank detailsSetting up more than one Direct Debit contract with the same bank details.
Cancel and archive a contract and view archived contractsSteps to cancel and archive a customer and how to view archived contracts.
Continuing payments after a fixed contract endsWhy fixed contracts can't be extended and how to continue payments by setting up a new contract.