General Admin
Admin support and FAQ's.
By Ollie and 2 others3 authors16 articles
- Delete a UserDeactivating a user on Access PaySuite DDCMS.
- Unlock my DDCMS accountUnlock your DDCMS account if an error appears.
- Access your General Data Protection Regulation (GDPR) portalLogging into the GDPR portal.
- View your terms and conditionsView your terms and conditions online.
- Complete the supplier questionnaireSupplier questionnaires for ISO compliance.
- Reset Access Evo passwordResetting your Access Evo password if you have forgotten it or are unable to log in.
- Update your contact email for correspondenceAmend your email address for communications.
- Update the main contactUpdate the contact person for your account.
- Close your accountClosing your account with Access PaySuite DDCMS.
- Direct Debit bulk changeAn outline of the bulk change process for Direct Debits.
- Know your customerKnow your customer (KYC) is a key compliance process used to verify the identity of customers and assess potential risks.
- Notify Access PaySuite about a bulk changeA quick guide to what you need to do if you're planning to complete a bulk change and move your Direct Debit process away from Access PaySuite.
- Decommission SmartDebit Email PlatformEverything you need know about your DKIM records.
- Update bank details for invoicing and disbursalsUpdate your bank account details for invoicing and disbursal payments.
- Update the trading name or addressChange the trading name or address for your organisation or company to keep your records accurate and up to date.
- Move to the new Access PaySuite platformEverything you need to about switching from DDCMS to Access PaySuite.