General Admin
Admin support and FAQ's
Delete a UserDeactivating a user on Access PaySuite DDCMS.
Unlocking my DDCMS accountUnlock your DDCMS account if an error appears.
Access your General Data Protection Regulation (GDPR) portalLogging into the GDPR portal.
Find your terms and conditionsView your terms and conditions online.
Complete the supplier questionnaireSupplier questionnaires for ISO compliance.
Reset Access Evo passwordResetting your Access Evo password if you have forgotten it or are unable to log in.
Updating your contact email for correspondenceAmend your email address for communications.
Updating the contact person for your accountUpdate the contact person for your account.
Change the trading address for my organisation or company?Manage the trading address for your organisation.
Close your accountClosing your account with Access PaySuite DDCMS.
Direct Debit bulk changeAn outline of the bulk change process for Direct Debits, explaining how mandates are transferred between providers, why it's necessary, and how it ensures uninterrupted payment collection, with minimal customer…
Know your customer (KYC)Know your customer (KYC) is a key compliance process used to verify the identity of customers and assess potential risks.