General Admin
Admin support and FAQ's
By Gemma and 2 others3 authors15 articles
Delete a UserDeactivating a user on Access PaySuite DDCMS.
Unlocking my DDCMS accountUnlock your DDCMS account if an error appears.
Access your General Data Protection Regulation (GDPR) portalLogging into the GDPR portal.
Viewing your terms and conditionsView your terms and conditions online.
Complete the supplier questionnaireSupplier questionnaires for ISO compliance.
Reset Access Evo passwordResetting your Access Evo password if you have forgotten it or are unable to log in.
Updating your contact email for correspondenceAmend your email address for communications.
Updating the contact person for your accountUpdate the contact person for your account.
Change the trading address for my organisation or companyManage the trading address for your organisation.
Close your accountClosing your account with Access PaySuite DDCMS.
Direct Debit bulk changeAn outline of the bulk change process for Direct Debits.
Know your customerKnow your customer (KYC) is a key compliance process used to verify the identity of customers and assess potential risks.
Notifying Access PaySuite about a bulk changeA quick guide to what you need to do if you're planning to complete a bulk change and move your Direct Debit process away from Access PaySuite.
Decommissioning SmartDebit Email PlatformEverything you need know about your DKIM records.
Update bank details for invoicing and disbursalsUpdate your bank account details for invoicing and disbursal payments.