Schedules & payments
Managing your schedules.
By Ollie and 1 other2 authors10 articles
- View Active and Upcoming SchedulesView active and upcoming contracts for your customer.
- Create a new service or scheduleCreate a new service or schedule, or how to update an existing schedule.
- Edit start date of a future schedule versionUpdate the start date of any future schedule version quickly and confidently through the interface, with guided steps and built-in validation to avoid conflicts.
- Delete a pending represent paymentRemoving a pending represent payment in DDCMS.
- View an individual payer's payment historyChecking a payer's previous payments and which payments have been collected.
- Amend or delete pending ad hoc payments in bulkAmend or delete pending ad hoc payments in bulk via the File Upload tab.
- Check the details of an individual paymentLearn how to view the details of an individual payment, including its due date, collection status and payment history.
- Customer payment marked as first payment after migrationWhy a payment can show as a First Payment on a bank statement after migration.
- Amend or delete a pending ad hoc paymentAmend or delete a pending ad hoc payment and what to do if the payment can no longer be changed.
- Check the first payment from the customerCheck via the customer's contract calender when the customer's first payment will start.