You may see this message when trying to login to Access PaySuite DDCMS if you are accessing it via a URL instead of directly through Access Evo. Please ensure you are firstly logging into Access Evo via go.accessacloud.com, and then selecting DDCMS from the Products menu under the Access button.
Another reason this may appear is if you don't have the correct permission to log into Access PaySuite DDCMS. You need to contact your Access Evo administrator so that they can manage your member roles.
If your Access Evo administrator has assigned you permissions for DDCMS but you still can't log in, please contact us via the Access Digital Assistant and quote the title of this article.