Support
Find all your support and technical queries.
By Ollie and 2 others3 authors11 articles
API Setup
Help setting up your API.
- API SpecificationA guide to integrating your API.
- Add customers via API with Welsh language supportUse the API to add customers with Welsh language support.
- Cancel and restart contract schedules via APICancel and restart contract schedules through the DDCMS API with simple, automated requests.
- Manage configurable represents via APIManage retry settings and re-present failed payments programmatically.
Technical Support
Solving your tech issues with ease.
- Logged out of DDCMS when using systemDDCMS is logging out when actioning tasks.
- I have received a 404 Error whilst using DDCMS404 Error encountered when logging into and using DDCMS.
- Clear cookies and cache in your internet browserA guide to clearing cookies and cache in your internet browser.
- Can I use e-sign software to sign up new customers?Using electronic signatures for customer registrations.
- Install CookiebotAuthorising Cookiebot to handle the consent management on an Access Payments Direct Debit registration site with the help of Google Tag Manager.
- Email spoofing in DDCMSWhat email spoofing is, and how to prevent it.
- Enable pop-upsEnabling pop-ups for Access PaySuite DDCMS.